Contact Us

Got a question about one of our crypto casino reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? This page explains how to reach us and what we can (and can't) help with.

How to reach the Crypto Casnios team

The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though busier periods can push that out a little. When you write in, it helps to include:

• The name of the casino you're asking about, if relevant
• A brief description of the issue or question
• Screenshots or details if you're reporting something that doesn't match our review

What we can help with

We're a review and comparison site, not an operator, so our role is to research and rank crypto casinos for US players — not to process deposits, withdrawals or account issues. That said, we're glad to hear from readers on things like:

• Corrections or updates to information in a review — supported coins, bonus terms, licensing details, and so on
• Feedback on your own experience with a site we've covered, positive or negative
• General questions about how crypto casinos work, such as wallet setup, network fees, or payout timing
• Suggestions for casinos or topics you'd like us to look into

What we can't help with

We don't have access to any casino's internal systems, so we can't resolve account verification problems, missing withdrawals, frozen balances, or bonus disputes on a site's behalf. If you're having that kind of issue, your first step should always be the casino's own customer support team, since they're the only ones who can actually action a fix. If a site isn't responding or you believe it's acting unfairly, most offshore operators list a licensing body (commonly Curaçao or Anjouan) that you can escalate a complaint to, though offshore licensing bodies typically offer far less recourse than a US state regulator would.

We also can't offer legal or tax advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether a specific site is accessible from your state, a qualified tax professional or legal adviser is the right person to ask — not us.

Reporting an issue with a specific casino

Our rankings are based on published information, site testing, and ongoing monitoring, but crypto casinos change their terms, bonus structures, and coin support fairly often. If you notice something on this site that no longer matches what a casino actually offers, let us know — we'd rather correct it than leave outdated information live. This is especially useful for details like withdrawal limits, wagering requirements, or which states a site restricts, since these can shift without much notice.

If gambling has stopped feeling like entertainment

If you're contacting us because gambling is causing stress, financial strain, or you're struggling to stop, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support. It's worth knowing that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that US state-regulated operators provide, so building your own limits — deposit caps, time limits, or simply stepping away — matters more when playing on these sites. Our Responsible Gambling page has more detail on the tools and support available.

Before you write in

A few quick questions are answered elsewhere on the site and might save you a wait:

• Curious who we are and how we put this site together? See our About Us page.
• Want the legal and policy details covering use of this site? Check our Terms and Conditions.
• Playing from outside the US, or curious about non-GamStop options? We cover that separately on our page about Non GamStop Casinos.

Otherwise, drop us a line at [email protected] and we'll get back to you as soon as we can.

This site is intended for adults of legal gambling age (18+ or 21+ depending on the casino and your state's rules). Gambling involves real financial risk, and crypto play carries the added risk of price volatility — never gamble with money you can't afford to lose. For free, confidential support, contact the National Problem Gambling Helpline at 1-800-GAMBLER.