Responsible gaming is a broad concept that comprises several policies and requirements that apply to gambling stakeholders to make sure they respect the highest standards of quality and offers a safe user experience that protects people from the potential negative consequences of online gambling. Gambling should be treated as a fun pastime, and not as a means to generate income. Whilst the majority of the population can treat gambling as recreation and spend only what they can afford to risk, for some it can be more difficult.
1: Protection of vulnerable gamblers
One of the most important areas of Responsible Gambling is concerned with the protection of vulnerable players. Some players may become addicted to casino games or sports betting activities and by spending too much money their normal lives are soon affected. Among the main measures that can be imposed by most regulators in the industry, we can mention self-exclusion programs, limits on the amount of money and time players can spend on a gaming website. At the same time, each particular country imposes its regulations, such as the Malaysia, where our company integrated a few months ago a new reality check functionality that applies to all Malaysia licensed vendors. This reality check facility makes it possible for players to set a frequency to receive a display of the time elapsed since the session started, which offers gamblers the chance to set a limit to their losses and exit the gambling website such as this online casino Malaysia.
All the same, we implemented many other tools to assist players to enjoy responsible gaming sessions, such as the possibility to set financial limits to their accounts. For instance, to avoid potential hasten decisions, an increase in their deposit limit will not take effect until a period of 24 hours.
2: Prevention of underage gambling
The prevention of underage gaming is one of the most important aspects of responsible gambling and it needs to be emphasized that individuals that have not reached the legal age (18 or 21) must not be allowed to gamble for real money. Online operators in turn must take all the necessary steps to make sure that underage gambling activities do not take place on their websites and that the laws protecting minors in their targeted jurisdictions are respected. Operators must present clear registration processes for all players and mandatory verification steps to be followed to ensure the age of gamblers.
3: Safety measures against criminal activities
Gambling websites can be affected by online criminals’ activities just like any other site dealing with e-commerce or financial transactions. To accomplish their goals and obtain private and financial data, online criminals deploy malicious software that targets websites’ vulnerabilities. To stop this growing tendency, operators are requested to insert procedures and software programs that detect and block money laundering activities and hacking devices.
4: Information privacy
How can online operators protect their customers’ private details from prying eyes? This area is connected to the need of keeping safe players’ private details from unauthorized access that may occur due to illegal online criminal attacks. By introducing several strong policies to control access to important private data, starting with gamblers’ names, their addresses, and phone numbers, operators make sure information privacy is respected and they are in line with most regulators’ requirements.
5: Online payment protection
Operators that offer betting options for sports events and casino games need to make sure that players need to access a reliable software platform that can protect their data and financial details. This is an important reason why operators must give major attention to choosing the most appropriate gaming solution for their purposes for players to safely deposit, transfer, and withdraw money on a gambling website.